+40 722 21 66 22 :: office (a) welkins.eu

Privacy Policy

by | Sep 12, 2019 | 0 comments

Last updated: 24.03.2026

This Privacy Policy describes how Welkins collects, uses, and protects the personal data of users who access this website.

By using the site, you agree to the processing of your data in accordance with this policy.

1. Data Controller

The data controller responsible for processing personal data is:

Welkins
CUI: 31438109
Address: Str. Fabrica de Zahăr, no. 8A, Răcari City, Dâmbovița County, Romania
Email: office@welkins.eu
Phone: 0722.21.66.22

2. What Data We Collect

We collect personal data only when it is voluntarily provided by the user or necessary for providing our services.

Automatically collected data:

  • IP address
  • Browser and device information
  • Pages visited and duration of visit
  • Cookies and similar technologies

Voluntarily provided data:

  • First and last name
  • Email address
  • Phone number
  • Delivery / billing address (for orders)
  • Data required for account creation
  • Messages sent via contact forms

3. Purpose of Data Processing

We use personal data for:

  • processing orders and delivering products
  • commercial communications (email, phone)
  • customer support and request management
  • improving website experience
  • personalized marketing (with user consent)
  • security and fraud prevention
  • compliance with legal obligations

4. Legal Basis

We process data based on:

  • contract performance (orders, user accounts)
  • consent (newsletter, marketing)
  • legitimate interest (security, internal statistics)
  • legal obligations (invoicing, accounting records)

5. Cookies

The website uses cookies for functionality, analytics, and marketing purposes.
Users can manage cookie preferences via browser settings or the consent banner.

6. Data Sharing

Personal data may be shared with:

  • service providers (couriers, payment processors, hosting providers)
  • public authorities (when legally required)
  • partners supporting website operations
  • marketing services (e.g., Google, Facebook), only with user consent

We do not sell or rent personal data to third parties.

7. Data Protection

We implement technical and organizational measures to protect data against unauthorized access, destruction, or alteration, including:

  • encrypted connections (SSL)
  • regular backups
  • restricted data access

8. Data Retention

Data is retained only as long as necessary for its purpose or as required by law.

Examples:

  • invoicing data — 10 years
  • customer account — until deletion
  • newsletter data — until consent is withdrawn

9. User Rights (GDPR)

You have the following rights:

  • right of access
  • right to rectification
  • right to erasure (“right to be forgotten”)
  • right to restrict processing
  • right to data portability
  • right to object
  • right to withdraw consent
  • right to lodge a complaint with ANSPDCP

Requests can be sent to: office@welkins.eu

10. Data Transfers Outside the EU

Data may be transferred to services located outside the EU (e.g., Google, Meta), only to entities that provide adequate protection under GDPR or based on standard contractual clauses.

11. Policy Updates

We may update this policy periodically. The current version will always be available on the website.

12. Contact

For any questions regarding data protection, you can contact us at:

Email: office@welkins.eu
Phone: 0722.21.66.22